Shipping Information

Most of our orders ship via UPS and US Mail. In order to offer you the best service and delivery time, we ship products from distribution centers all over the country.

Ship Time: Most products ship within 2-7 days of the order being processed in our system. Some orders are shipped straight from the manufacturer. Because of this, please allow 8-14 working days (Monday thru Friday, not counting holidays) for the product to arrive. If you have any special requests or need a product by a specific date please make a note of it in the comments section of the order. Also leave a phone number so we may contact you if there are any questions.  Thank You!

Return Policy

The BDSMwaxplay Guarantee - We want you to be satisfied with your decision. If the product doesn't meet your expectations, you can return it for a refund, replacement or credit.

Return Policy -  Due to the nature of the products we sell, we can not accept returns on installed or used products. Any item returned in the original package unused, is acceptable for refund, replacement, or credit. (excluding freight). Any item found to be defective, can be returned within 90 days for credit, replacement, or repair. (At the manufacturers discretion). Please note: The return policy does not cover shipping costs.

Warranty: Products manufactured by BDSMwaxplay -  Three (3) year warranty against defects in workmanship. Exclusions: normal wear and tear, misuse, abuse, and neglect. Products NOT manufactured by BDSMwaxplay -  We want you to have the best warranty possible, therefore we offer the same warranty as the manufacturer.

Please Note warranties do not cover shipping costs.

Please contact us with your questions pertaining to warranty issues.


Site created by Tim C aka TenderDom aka Candleman
  Copyright BDSMwaxplay, 2001.              Last revised: March 25, 2012.   

DISCLAIMER!
All of my products are sold as NOVELTIES ONLY. Tim C dba TenderDom aka Candleman owners take no responsibility for injury or any other complications that may arise from use of any of the candles. Descriptions are for conversation only and not meant in any way to imply use of novelty items.

All Rights Reserved. All Photos and Text appearing within this listing are the property of or licensed to Candleman aka TenderDom.  Copying without written permission may be legally actionable.

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